Boost your remote sales team’s productivity with the Kixie Chrome extension. Streamline your workflow and close more deals with ease.
If you’re a salesperson looking to improve how quickly and easily you can call your prospects and customers, the Kixie PowerCall Dialer is the perfect tool.
Think of it as a turbocharger for your sales calls. You can quickly dial numbers, record calls, route outbound calls with personalized messages, and more. Features like Voicemail Drop & Pre-Recorded Messages enable you to communicate with customers quickly and effectively. Its integration with several services makes streamlining your workflow even more straightforward.
In this guide, I will cover the ins and outs of the Kixie PowerCall Dialer. I’ll show you what it is, explain how it works, provide a step-by-step guide for downloading and using the Chrome extension, and share features, benefits, and integrations so you can make an informed decision about whether this is the right tool for you.
If Kixie isn’t quite suitable for your business needs, don’t worry – I’ll also discuss available alternatives at the end of this guide. Let’s get started!
What Is Kixie?
Kixie is a sales team productivity suite designed to take your outbound calling campaigns to the next level while saving you time, money, and resources. It’s an automated power call dialer that simplifies how representatives make calls and increase their dials per hour.
Kixie combines powerful features like click-to-call, auto-dialing, and voicemail drop into one convenient platform. It also integrates with popular tools like Salesforce and Zapier for added functionality. Plus, Kixie’s world-class support team backs it, available 24/7 should you need assistance with anything from setup to troubleshooting.
How Does Kixie Work?
Kixie is an automated dialer and voice messaging tool that helps sales reps reach leads faster and more conveniently. At its core, Kixie operates on a simple-to-use web-based platform with various features, including local numbers for each agent, automatic call recording for quality assurance and compliance, call scoring for performance tracking, and much more.
It works intuitively: you install the Kixie PowerCall Dialer Chrome extension to your browser and then set up your account. From there, you can customize the settings to suit your specific needs—such as adding a local number or setting up pre-recorded messages.
When prospects want to book an appointment or contact sales reps, they dial your Kixie local number. The call is automatically routed to the appropriate rep’s phone line, letting them pick up the call no matter where they are—all without manually looking up the number!
How to Use Kixie?
If you plan to use Kixie for your business, you’ll want to know how it works. Kixie is an easy-to-use dialer and phone system that gives you all the features and benefits of a full-fledged enterprise communications system without the hefty price tag.
You can use Kixie to make outbound calls, receive inbound calls, and set up, organize, and record calls. This system works seamlessly from any desktop computer, laptop, tablet, or smartphone.
Getting started with Kixie is as easy as 1-2-3:
- Install the Kixie Chrome Extension or download the mobile app
- Set up your personalized profile with your name, photo, and number
- Connect your existing phone lines (landline or VOIP)
Once everything’s ready to go, you can start making and receiving phone calls immediately. You can also access many of Kixie’s additional features, like Voicemail Drop, which lets you leave a pre-recorded message directly into someone’s voicemail box! You can also manage settings for call recordings on your account dashboard, so you always have a record of meaningful conversations.
How to Download the Kixie Chrome Extension?
If you’re operating Google Chrome as your browser, adding the Kixie PowerCall Dialer Chrome extension is easy. This way, you can make calls directly from your browser.
Here’s how to install it:
- Log in to your Kixie account and click the “more” icon in the bottom left corner.
- Select “Extensions” from the dropdown menu and click on the “Kixie PowerCall Dialer (Chrome)” option.
- Click “Add Extension,” which will take you to the Google Chrome Web Store page to download and install Kixie Chrome Extension PowerCall Dialer into your browser. Then all that’s left is to log in with your Kixie credentials and start making calls directly from your browser!
Kixie Chrome Extension Features
Kixie provides features that make dialing, tracking, and automating sales calls easier.
Automated Calling:
Automated Calling:The Kixie PowerCall Dialer’s automated calling feature lets you dial multiple contacts on autopilot and leaves voicemails with just one click. It saves you time, so you can focus on other essential tasks besides making call after call.
Real-time Call Tracking:
Real-time call tracking allows you to track the performance of your calls with detailed analytics reports that show duration, customer info, call disposition, and more. This information helps you better understand your customer’s needs and how best to serve them.
Voicemail Drop:
Voicemail Drop is an excellent feature for those who need to leave a lot of outbound voicemails in a short time. You can record a single message once and then have Kixie drop it off at multiple voicemails within minutes.
It even tells you when someone’s opened your message, so you know when to follow up! It’s such an efficient way to manage customer outreach.
Call Recording:
The Kixie chrome extension also makes recording your calls easy so you won’t miss any crucial details. All of your recordings are stored directly in the app, so you can refer back to them whenever you need. This feature is excellent for recording client interactions and ensuring you notice everything.
Call Scheduling:
With Kixie’s call scheduling feature, I can schedule calls with my prospects at a time that works best for us. Scheduling calls beforehand allows me to plan and ensure I’m never late for a call. It also helps me track when I need to follow up with a customer to stay on top of their needs and ensure a great customer experience.
Overall, the Kixie chrome extension makes it easy for me to stay connected with clients personally and professionally. With features like automated calling, real-time call tracking, voicemail drop, call recording, and call scheduling, I can focus on delivering excellent customer service. At the same time, Kixie takes care of the details. It helps me stay organized and efficient with my outreach to grow my customer base and generate more sales.
Kixie Pricing 
When considering any new service, pricing is usually one of the most critical factors. With Kixie, you can choose from four plans offering different features and services. The plans are:
Integrated Plan:
This Integrated Plan costs just $35 per user monthly and bills quarterly.
It includes;
- Unlimited minutes a month,
- Has basic call data analytics and metrics,
- Bi-directional CRM integrations
- IVR auto attendant
- Call disposition logging
- Allows you to set up conference calls with up to 3 participants,
- Mobile IOS and Android apps
- Includes digital voice recordings and automated voicemail drops,
- Business phone services
- Email support
- It allows multiple users on the same account and other valuable features.
Professional Plan:
The second level plan costs $65 per user monthly, billed quarterly. 
This Plan has all the features included in the Integrated Plan plus;
- Use of local area numbers
- Voicemail drops
- API options
- Live call coaching
- SMS templates
- Automated lead caller
- Connection boost
- Zapier integration
- Desk phones
- Slack integration
- Inbound call queues
Outbound Power Dialer Plan:
This Plan costs $95 per month, billed quarterly. Add includes features like;
- All Professional Plan features plus
- Single-line and Multiple-line Power Dialer
- Automatic call answer detection
- Campaigns and sessions management
Enterprise Plan:
Its most advanced Plan offers more advanced features, such as;
- All Professional Plan features plus
- Custom auto-dialing
- Custom automated text messaging
- Custom Automation
- Custom onboarding
- Dedicated sales engineer
- Free unlimited solutions engineering
- API developer support
In addition to these four plans, there is also an option of customizing plans based on your requirements if needed.
They offer a seven-day free trial on all of their plans, and U.S.A. users can get unlimited minutes for $30/month/user.
Kixie also has three minimum required user rules, and you can cancel your subscription whenever you want on all plans. They also allow transferring your existing phone number to kixie, and their professional team handles all.
Benefits of The Kixie Chrome Extension
Kixie chrome extension is packed with features, but that’s not all. The Kixie PowerCall Dialer Chrome Extension has a range of benefits. Let’s take a look:
Increased productivity
With features such as automated call logging, one-click dialing, and integration with CRMs, the Kixie PowerCall Dialer helps streamline your calling workflow to make more calls faster. Best of all, everything is tracked in real-time, so you can easily access performance metrics and analytics for better data-driven decision-making.
Improved customer experiences
Kixie also helps create great experiences for your customers and prospects. Features such as local presence dialing instantly build trust and credibility by connecting customers to the right people at their local office or department. With intelligent call routing and voicemail drop services, customers get put through to the right person quickly and easily—every time.
Cost savings
Kixie’s pricing models are flexible and easily scalable as you grow your business. And because the PowerCall Dialer is an AI-powered platform that works in the cloud, you never have to worry again about expensive hardware or on-premise software installations. Plus, there are no contracts or long-term commitments—so you spend only on what you use when you use it!
Seamless integration
Kixie PowerCall Dialer integrates with the most popular CRMs, billing systems, and appointment software, making it easier for teams to manage calls and customer data in one central place. Plus, Kixie offers a range of APIs and webhooks to help teams build custom integrations and solutions that meet their specific needs.
Amazing customer support
At Kixie, they understand the importance of excellent customer service. That’s why they offer 24/7 customer support and access to a dedicated support team for each tier of their Plan to ensure that you and your team always have the help you need for your mission-critical calls.
There you have it—all the benefits of using the Kixie PowerCall Dialer. So what are you waiting for? Get started with Kixie today and take advantage of the best calling solutions. With Kixie, the possibilities are endless!
What Is Voicemail Drop, and How Do I Use It?
Voicemail Drop is a Kixie feature that allows you to record and leave personalized voicemails with one click. Yes, it’s really that simple!
Take control of your cold calls and warm up your prospects by leaving custom-recorded voicemails. Kixie makes recording and sending these messages quickly, so you don’t have to worry about typing out cold emails or crafting the perfect voicemail. The recordings are stored in your Kixie account so that you can access them anytime.
Here’s how to use Voicemail Drop:
- Record your message by pressing the drop voicemail button on the PowerCall Dialer.
- Enter the recipient’s number on the Dialer and confirm it before pressing “Drop Voicemail.”
- Choose whether you want the message to go on transfer or to voicemail.
- Kixie will send your voicemail automatically – no need for manual labor!
- If needed, log in anytime and listen to the recording for review or troubleshooting purposes.
With Voicemail Drop, you can power through more leads in less time, increase customer engagement, and save yourself hours of manual work each week!
How To Control Settings for Call Recordings?
How do I control settings for call recordings? You might have been asking yourself. Here is the answer to this question:
One of the great features of the Kixie PowerCall Dialer is its ability to record calls. It can be beneficial for ensuring that you don’t miss any vital information you or your team discuss with the customer on the call. Additionally, your team can use recordings for training or customer service purposes.
To control call recordings settings, open up the sidebar in your Kixie Dashboard. Next, navigate to Settings > Telephony > Calls, and you’ll see a section called “Recordings.” Here you can modify your configuration to suit your needs. You can choose whether or not to permanently record all calls, whether to have recordings transcribed and saved in your system, and control the size of audio files stored in your account.
If you’d like more granular controls, you can toggle more advanced settings, such as recording drop-in and outbound calls initiated with PowerDialerTM (Kixie’s powerful automated dialing technology). Other options include customizing recording length limits, pausing and resuming, and disabling recording when using specific area codes or numbers.
Once you’ve configured these settings exactly how you want them, click “Save Changes,” and you’re ready! With Kixie’s intuitive interface, it’s never been easier to control settings for call recordings.
How to Set Up Kixie’s Pre-Recorded Messages?
Setting up Kixie’s pre-recorded messages is straightforward. With just a few clicks, you can construct an automated message for incoming calls, offering customers the option to transfer to a team member or leave a voicemail.
Log into your Kixie account and select “Settings” from the top menu bar to get started. Then click “Voicemail Greeting” and select the greeting type you want to use.
You can customize the message with your personalized greeting or use one of Kixie’s professionally recorded greetings in several languages. Once you’ve chosen the message type, select which transfers are offered, then record and save. It’s that easy!
Kixie also offers advanced options for more complicated setups, allowing you to customize multiple call routing scenarios depending on who is calling and what time it is. With this powerful feature, you can ensure incoming calls are routed to suit your business needs while personalizing the customer experience with relevant automated messages tailored to the caller’s needs.
How To Schedule a Kixie Service Call?
How Do I Schedule a Kixie Service Call? You might have been asking yourself. Here is the answer to that question:
When scheduling a service call with Kixie, you can use the same streamlined process you do for making calls. From the Kixie PowerCall Dialer dashboard, you can enter an option to “Schedule a Call,” and they will set it up for you. You’ll receive an email with a link to enter your service call details. Once that information is in, they will help you select the best time and day for the call.
The service call will last approximately 30 minutes, and the customer support engineer will be available through video chat to help with any questions or concerns. They can assist in setting up features like local numbers, adjusting settings for call recordings, setting up pre-record messages, and more.
If something comes up and you must reschedule or cancel the service call, just let the Kixie team know as soon as possible so they can get it quickly and easily. They do this to ensure your service call experience with Kixie leaves you feeling confident and empowered.
How to Get Kixie’s Local Numbers?
This stage is where the rubber meets the road! If you want to appear local when making calls, then Kixie’s local numbers are the answer. These virtual numbers make connecting with customers and prospects who may not be near your physical business address easy. They also help preserve your privacy while creating a sense of local presence in a given area.
To start taking advantage of Kixie’s local numbers, here’s what you need to do:
- Log in to your Kixie dashboard and click ‘Numbers’ in the left-hand navigation bar.
- Choose which country you want to grab a local number from, then click ‘Find Number’ once selected.
- Select the area code corresponding to the geographic region where you would like a virtual presence from the dropdown menu provided and click ‘Find Number’ again.
- Select the number you wish to assign from this list of available phone numbers; you can also check availability by entering an area code into the search bar directly above this list.
- When you have selected an available number, click on the ‘Claim Number’ button next to your chosen number – this will reserve it for you until your account is charged for that number’s monthly cost (which varies depending on the country).
- Finally, return to the ‘Numbers’ tab in the left-hand navigation bar and confirm that your chosen number is active by referencing its status in the list of assigned numbers below.
Getting started with Kixie’s local numbers is fast and easy; they offer a real, local presence while remaining flexible enough to deploy wherever they are needed most quickly.
Kixie Chrome Extension: Kixie Alternative
You have plenty of options if you’re looking for a Kixie alternative. While Kixie has its advantages, you may be interested in a choice with the same features that better fit the specific needs of your business.
Options for replacing Kixie include other dialers like Connect Leader, Chorus.ai, and SalesLoft. It’s essential to read reviews and compare pricing plans and features before choosing the best fit for your business.
You’ll want to look for features like VoIP calling with detailed analytics and call recordings that automatically save to the cloud. Additional features you may wish to include cold-calling scripting tools and contact data enrichment capabilities, so you can identify decision-makers within a company before even dialing them.
Some alternatives offer more integrations than Kixie, which may be beneficial depending on your needs. Many solutions provide artificial intelligence insights to help you remain on top of your game and optimize calling performance. Every business’s needs are different, so consider the services available and any additional development capabilities needed to ensure it’s the right pick for your organization!
Kixie Chrome Extension: Kixie Integrations
Kixie PowerCall Dialer can be integrated with leading CRMs and contact management systems like Agile, AmoCRM, NutShell, Zoho, Zapier, Slack, HubSpot, and Asana to ensure your sales and customer service teams can access all the data they need in one place. It eliminates the need to switch between applications, improving efficiency and accuracy regarding customer interactions.
Kixie integrates with video conferencing tools like Zoom, GoToMeeting, and Join.me for efficient collaboration within your organization.
To understand in more detail how Kixie can integrate with your C.M.S. [contact management system] and CRM [ customer relations management], read our complete step-by-step guide article here
Kixie Chrome Extension: Kixie API
The Kixie PowerCall Dialer has a powerful API to help you launch faster and integrate with other products easily. It means better integration, automation, and overall improved performance. It’s a fantastic tool that allows you to customize your call center to fit your needs.
The Kixie API allows you to:
- Create, manage, and delete calling lists
- Set up automated scheduling for follow-ups and recurring calls
- Create custom dialing rules to align with your company’s specific goals
- Build integrations with external services like CRMs, Chatbots, and more.
- Monitor performance by tracking the number of calls made, minutes spent on calls, and more
- Automate customer service tasks and workflows
With the API, you have complete control over all of these features, so you can tailor them to suit your business’s needs. Plus, it’s simple enough that anyone can use it – so even those without a coding background can take advantage of the API!
Support At Kixie
Kixie takes customer service seriously, and there are a few ways to ensure you get the support you need. On the Kixie website, you can find a wide range of customer service resources and guides that you can use to find answers to common questions or troubleshoot any issues.
The Kixie team is available via live chat, phone, or email. You can connect with a Kixie expert on their ever-growing social media channels. These customer service forms are designed to help users get up and running with their Kixie PowerCall Dialer quickly and easily. Kixie offers optional paid professional one-on-one services for more in-depth support inquiries.
Kixie also provides access to its vibrant community of users on Discord and Slack so users can share their experiences and help each other out. By joining these communities, you get direct access to the Kixie team and learn tips and tricks from other users.
Finally, suppose you’re an advanced user or an enterprise customer looking for more specialized help. In that case, the Kixie Knowledge Base contains valuable articles that provide deeper insights into making the most out of your experience with the Dialer.
Conclusion
In conclusion, Kixie is a powerful tool that can take your business to a successive level. Its simple user interface, powerful features, and excellent customer support make it the perfect choice for any business.
It offers much more than just a dialer and can be integrated with various other tools, making it an even better choice. No matter what your needs are, Kixie will have something to offer. So why wait any longer? Try Kixie today and start experiencing the benefits of enhanced communication and improved productivity.